Pramit Malhotra, MD

Review of Etna Interactive

We used etna interactive for a few years for our c...

We used etna interactive for a few years for our cosmetic surgery practice. Initially our experience was positive, with etna building a nice website (although in an arcane language called cold fusion that really limits who else in the future can work on the site). Subsequently, we had four different account managers in a short period of time with our account always getting a newbie manager. Meanwhile the charges became astronomical and billed at a minimum of 15 minutes in addition to very high monthly fees covering just reporting functions and not actual website enhancements. A colleague got a quote from etna about two years ago for $80,000 for a new practice website for a new grad. That really seemed exorbitant. They may be a good company for industry but I wouldn't recommend them for single physician cosmetic practices who are trying to maximize their marketing dollar