William B. DeClercq

Review of Spa Xanadu

Unfair Business Practice. The spa offered and res...

Unfair Business Practice. The spa offered and reserved a "special" when my wife called in for an appointment using a $50 SpaFinder Card. She informed them in advance she intended to use the card. Upon completion of services, the owner informed her that they would not honor the "special" with a SpaFinder card, so charged us an additional $45. That's notright: $50 + $45 = $95. Not $69.