Ziad Alobeidi

Review of Jumeirah Group / Jumeirah Hote...

We went to Jumeirah Beach Hotel to celebrate our a...

We went to Jumeirah Beach Hotel to celebrate our anniversary. We had planned to stay at the Al Naseem Hotel, as we enjoyed our stay there last year and wanted to repeat the experience, but they wouldn't accommodate us there with the kids in one room.

I booked the Family Room and it was very convenient and spacious, especially since the extra beds fold back into a recess in the wall to allow more space in the room. The hotel is newly renovated and the finishing is quite good. Edward from Housekeeping was exceptional in ensuring that all our needs were met. On our anniversary, the hotel had put in flowers and a banner as a gesture. We were also offered a complimentary cake and drink. The amenities and facilities were all great too. Jumeirah Beach Hotel also offers free dining on the half board basis for children under 12.

The only negative things I have to say are the lack of motorised water sport activities as advertised on the website and the fact that we didn't know that there was still some construction work going on which was quite noisy at times. We would've appreciated a warning, or to be offered an alternative room when we checked in, especially since I had mentioned that we were celebrating a special occasion in the booking. However, the manager and staff were very accommodating when I complained about the noise and asked to be moved to the other side of the hotel away from the construction or to a higher floor. They offered me a couple of options, but both were not that different from the room we had and we didn't want the hassle of packing and unpacking again only to be moved to a similar room on the same level.

Jumeirah Beach Hotel remains one of the iconic hotels of Dubai.