I purchased a Tadiran air conditioner, including i...

I purchased a Tadiran air conditioner, including installation in electrical warehouses from the Electra Group. The air conditioner was delivered a week late. I then waited for the arrival of their technician who did not contact me. After several customer service inquiries they sent me a phone number of their installer. It turned out that he only works in the Jerusalem area. After a few more inquiries to customer service I was informed that they do not have an installer who works in Upper Nazareth and I have to fend for myself.