Complete and utter time wasters! Wasted 1 and a ha...

Complete and utter time wasters! Wasted 1 and a half weeks of my time and then told me that the agreed rates were no longer available due to Paul losing the call recording and then him taking forever submitting it to British gas lite. Paul constantly bombardes me with calls to take out electricity with themselves through British gas lite then made a complete mess of it. Due to these time wasters I lost my price with other suppliers due to the lapsed time. Their team leader couldn't even do anything to resolve it as he was too busy making excuses. Good job I had the call recordings saved to play to him to prove him wrong. Avoid these guys! Bunch of cowboys and nuisance callers that can't even get the job done.
To top it off their completes department is none existent as they were too busy to speak to me. I think they made a mistake with the rates and then tried to bluff their way out of it. Good job I have the recordings!