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Vishal Shah

3 years ago

My experience with Landmark homes is not up to the...

My experience with Landmark homes is not up to the mark.I choose landmark because of its name in quality and service but overall they are worst than any ordinary builders.

few things from my experience

1.sales:I dealt with Rommel for my purchase.He was nice and help us to finish our deal very well.There was few things here and there but overall he was OK.
2.possession:site supervisor was OK during possession.did not provide us much information.
3.after sales :this is where landmark is below poor.there was so many things needs to be done after possession that i took in august 2019 .I am still waiting on those concerns to be resolved.Service not even replying your request on time.I have examples in that nobody from service did not even bother to reply on service request.
Harvey is worst in replying and very rude in his reply.I have example in one case I put service request for 2 times in 8 weeks period with harvey. every time on my follow up he reply with the same answer.sometimes he did not even bother to reply for 2 weeks.

same things happened with two of my neighbors.You will see their reviews as well soon .they always promote their self for their quality and service but they are not what they show.Quality is average but service is worst.

too slow in returning amount for retaining wall.My house does not have retaining wall but I am still waiting for refund after 13 months.

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