I stayed on the first floor of the main tower....t...

I stayed on the first floor of the main tower....the balcony was directly over the beach. During high tide the waves would actually be under the balcony. If you don't like the sound of the Ocean waves crashing on the beach especially when you are sleeping (very loud) they provide earplugs for those who don't enjoy it as much as I did! The price of the room was fare, though they definitely need to update their rooms. ( Maybe it was just the room I was in - Room # 218 ) The pocket doors were not the easiest to close as there was no knob or good finger hold to pull the door closed. One pocket door for the tub and sink area, and another for the shower and toilet area. Toilet and shower area was very small, not an ideal area for both. Good for just the toilet only! Counter above the mini-fridge was barely adequate for making coffee. Funny thing.... after I got into my room, I received a knock on the door by a staff member needing to check the inventory on the mini-bar from the last guests. Apparently It was not checked during the cleaning of the room before me. I was not very happy about that as I had just put my bags on the bed, and thought what else was missed.
I thought the over all room rating is a 2-1/2 to 3 stars, the view from the room and the balcony is 5 stars +.
One guest elevator was not working in the tower I stayed in, the whole time I was there, ( 3 days ) and the other one took so long that most of the time I just took the stairs....Good work out!.... Except I had a friend that was in a wheel chair....it got resolved as she took the freight elevator, when that was actually working! ..................Question for Management??? Why is the ADA ( American Disability Act ) rooms on the 9th floor instead of on the main level where the lobby is? So when your elevators are not working, your guests could still get to their room!!!!
They would obviously need the elevator to get to the restaurant, pool and bar though!......Still.......they could get to their room!
( No beach access for people in a wheel chair either, you should work on that! ) I am sure you would, if you were in that situation....
They compensated her by giving her a bottle of wine and massage in her room, which made her happy. They did get the freight elevator working just not the other one I spoke of. The bar has a great view of the Ocean as most areas on the property do, since the Hotel is directly on the beach.......The Staff......Front Desk, Valet, Bar Tenders, etc.... were awesome!...They love their jobs, as you can tell by talking to them.
I definitely would stay here again, but please update your rooms, fix those damn pocket doors, maintain those elevators, and provide better ADA accommodations..........