J

Jamie Ethridge

4 years ago

Went in with severe abdominal pain. Signed in at a...

Went in with severe abdominal pain. Signed in at an electronic kiosk. Waited 1hr and was never acknowledged. I understand being busy, but the staff was unfriendly and condescending to the people they were talking to. I've been to this one many times over the years, and I've also been to Sacred Heart in Pensacola a few times over the years. Employees are night and day difference. They're friendly, the place is cleaner, the culture is caring and positive. FWB ER has been consistently poor over the years. If possible, the drive elsewhere is probably worth it. They've never achieved for me, the level of service other ER's do

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