Sherri

Review of Portillos Rockford, ILL

It seems every time I come here they screw things ...

It seems every time I come here they screw things up. Last time it was the pasta that I specified marinara sauce and they put meat on it. This time it was the chopped salad with no chicken, no bacon, and no onions and when I went to pick it up I could see the chicken. It was right on the order slip both times but the people making it pay no attention so then I have to wait again. My son fries were only warm and tasted stale. They are paid premium wages thus we pay premium prices and they still screw things up.