Robert Miller

Review of Hilton Garden Inn Valdosta

The Good: The staff were all very friendly and hel...

The Good: The staff were all very friendly and helpful. The bartender stood out from the crowd in terms of overall service and making me feel welcome. Missed his name, but he was from Jersey. The bed was comfortable and easy to fall asleep in. The room was clean and well maintained. Plenty of free parking available. The dinner was quite tasty as were the drinks.

The Bad: There reason I had to dock a star was because of the following. The AC unit in the room was so loud I had to literally double my volume level to hear anything and this was on my laptop right in front of me. There was a lot of light bleeding in around the curtains and under the door, almost making the room uncomfortably to light to sleep. The breakfast was really lackluster compared to most HGIs. There was no buffet during the week, so you're forced to order of the tiny lost of items available. One of the toasters was broken. I was brought the wrong food twice in a row. I had to get my own place setting, and no one offered me something to drink until my meal came. At least the food was decent.

The Ugly: This was my second time staying here, so obviously I was okay returning, but I didn't recall it being that bad the first time regarding the items above. I would likely consider a different hotel should I have to return in the future unless they fix the items mentioned above.