I feel I need to warn others about Camp Bow Wow an...

I feel I need to warn others about Camp Bow Wow and its owner JoAnn, on Jasmine St. in Denver.

Do not take your dog there if you want to be treated with respect or care once your dog has been injured there and not due to your dog's behaviour in any way. Do not expect her to call you when she says she will after your dog has been hurt, or to even so much as call to see if he is alright.

This is the exact series of events as they happened:
1. My dog has been going there for about a year
2. He is playful and extremely friendly with all dogs and all workers there spoke of how much they love him, except for Russ who manages the place and he is just plain cold.
3. I received a call ten days ago to come and get my dog since he was bitten by another dog. When I picked him up I couldn't get a straight answer out of anyone as to what happened exactly other than it was NOT my dog's fault. JoAnn called me and I picked him up in five minutes and took him right to the Vet.
4. He had bites on top of his head and a serious wound to his upper eyelid. It was a miracle the Vet said, that he did not lose his eye. Medications included eye drops, oral antibiotics, pain medication, a cone to wear and restricted activities and no play with other dogs for nine days. His eye was swelled shut and it was a bad time.
5. The day after he was hurt I went in and spoke with JoAnn. I asked if my dog would be safe in coming back. I asked of their policy for the medical expenses. She told me she would maybe comp me some time but would have to think about it when I asked her. She said she would show the receipts to the owner of the dog who bit mine and call me the next day.
6. This is ten days later. JoAnn never called. Russ never called. After more than at least $1500 spent there and my dog being there for about a year, they didn't even care enough to call and ask how he was. Yesterday on day nine of this silence from them, I called and spoke with JoAnn's daughter. She was sweet and caring and so sorry my dog was hurt and that no one called us. She told me she would speak with them, meaning JoAnn and Russ. Then her daughter called and told me that they would call me today. They did not.
7. I finally went into Camp Bow Wow on Jasmine Street in Denver and JoAnn was there. Before I could say one word to her, she told me that my dog was not welcome at their facility and this was not the right place for him. I was shocked. I told her she obviously made a decision, so I asked for my money to be refunded for unused time.
8. What took place next from JoAnn was more shocking. I went in to have a conversation and she accused me of not knowing how busy she is and too busy to call about my dog. I told her I expected the call because she said she was going to do so. Again she went on and on about how many dogs they have there and how very busy they are and then.........please take note of this.........THEN TO PROVE HOW BUSY THEY ARE, JoAnn went on to say SHE HAD TO TAKE ANOTHER DOG TO THE EMERGENCY HOSPITAL JUST THE OTHER DAY!
THIS MEANS TWO DOGS WERE INJURED IN LESS THAN TWO WEEKS AT HER FACILITY.
IF YOU LOVE YOUR DOG THEN DO NOT TAKE HIM OR HER TO THIS FACILITY.

I must say here that JoAnn's daughter is the sweetest and Leah and some of the othes who work there are great.

JoAnn is not to be trusted to treat you with respect, her word means nothing to her and clearly she does not follow through when she says she will call you. Two serious dog injuries in less than two weeks are two injuries too many. You will be yelled at and told she is not accountable for your dog's injuries and disrespected, just as I was.