Let me start by saying we love going here and the ...

Let me start by saying we love going here and the experience was still a positive, but there were some bad highlights to this trip.

Had issue with the sofa bed having a giant wet spot that was discovered just before bedtime for my kids. The front desk took care of things with dining vouchers but changing rooms after 9:30pm was a big hassle.

My other issue with the stay was the stairwell to access our room had a musty mold smell that wasn't being addressed. There was a dehumidifier in the hallway that was never plugged in, and the outside doorway was never propped open to help the problem dry out. The smell was so overwhelming that you noticed it in the hallway leading to the stairwell. This affected an entire wing of the complex so they had to be hearing about this constantly.

Hopefully it was bad luck because the package was reasonable, the staff was helpful, and my kids loved the indoor / outdoor pool complex.