Katie Vernon

Review of Vernon Heating & Air Condition...

A few years ago, we had to sell my father's house....

A few years ago, we had to sell my father's house. We needed to have his AC unit serviced before putting the house on the market. Several of his neighbors recommended Vernon as a reliable and well established option. Vernon came out to his home and had the unit running in top shape. The neighborhood recommendation carried a lot of weight with me, so 2 years ago when I was selling my own home, I called Vernon again. My AC unit was not working properly. I thought I would need to replace the entire unit, but the technician saw that one of the parts had corroded. He replaced the part that same day and saved me a lot of money!
Most recently, with below freezing temperatures in the area, both my thermostats went blank. The temperature in the house was dropping quickly, so of course I called Vernon right away.They sent a technician to my home within an hour and he quickly diagnosed that the motor in the furnace was defective. The technician was helpful in explaining the problem to someone who doesn't speak HVAC. He was very efficient and was able to replace the motor quickly. Since my house is only 2 years old, he told me the part would be covered under warranty. I really appreciated that type of excellent service. I would highly recommend Vernon without reservation.