Emily Warriner

Review of Olympia Resort: Hotel, Spa and...

The hotel is okay (the rooms seem really old and t...

The hotel is okay (the rooms seem really old and the bathrooms aren t the best); however they charged me an additional pet fee wrongfully to my credit card. I called and told them. The lady at the front desk was nice, but told me I would have to talk to the manager. She transferred me to the managers voicemail and I explained my situation and asked for him to call me when he was in the office. I haven t heard from anyone since, and it s been a week. I have tried calling back multiple times and every time there is no answer. I will not be staying with them again in the future - poor management.