I can only add more to the negative reviews here. ...

I can only add more to the negative reviews here. I have been trying to solve an issue since October. Didn't get much of a response form anyone. Complained to the customer service three times- finally someone replied and connected me with a building manager. Sadly the manager is in no rush to help us either. Two weeks after an email form her, there is sill no update whatsoever. It is very disappointing to see complete lack of empathy and willingness to help form NH side.