Andrea Groh Review of Traders Insurance
Aa of today, it has been a full month since my bra...
Aa of today, it has been a full month since my brand new 2017 Kia sorento was hit by a Traders client directly on my front bumper bashing it all into the radiator and core.The person admitted fault, said he had no brakes, said he did not look at the light, and he did not have a DL at all. When they called me and asked what happened i told them, they then said our client already admitted fault and told us.
After stating my insurance has car rental they set mine up. The first week a body damage only report came out with a 5,000 check in my name for tenetive repairs. The check said final in upper itemized corner. Huge Flag...I call and ask what the check was about...medical was not done nor was all the under the hood damges. Im from a major line of mechanics and I watched all my fluids get soaked up by fire dept. They said it was for me to cash and pay to collison...I said no..I know there is way more damge and this check says final and I do not agree. I then wrote void all over it.
My car sat at a collision repair shop for three weeks, I have some whiplash from impactand air bag..the medical claims person is different from collision, and they sub contract everything. Finally the shop calls on Mon. Of last week and says Romondo totalled my car from Traders. Please come get your things..I left several messages for Traders..on Friday of last week at 4:30 I speak with Chris who was pleasant and played like he was doing me a huge favor with the rental until Thurs this week. He says they pride themselves on how gracious they are with that. He did not pay Kia off yet..check had still not been printed to them as of yesterday. But im out a brand new car and now acrewing rental fees.
Now, Roy in medical...has quite the scripted lines..of course..I am not the typical person to buy into this. I kept being told hes waiting on paperwork..he needs this or that...well..i know for fact...he has it..i went to all offices and hospital ..got the billing..work lost ..release forms...made copies sent hards copies...computer files of papers, and faxes of everything. Then he say or he needs somehting else..guess what I did that too. I ha e attorneys willing to take over..my insurance is appauld.
The financial, mental a d physical stress this has put on me doing their job ..for them to give me, the victim the run a round is bull!..My family's whole summer was screwed. Do not offer me anything less than a min. Of several times base cost..I have done my research on that as well for everything,for stress, medical, time i took to do your job, time from my family, time i lost at work,sleep lost, and brand new plates lost in guys bumper,the rental until my funds are freed from KiA, partial taxes for new car. This was my only family car. I can not affort 242.00 a week on a rental..because your trying to pull a fast one.
Please for the last time I ask you finish this the right way, offer a fair ..not a low sucker rate, with everthing considered. Whiplash can last a LONG time with this much stress!
I will rate this higher if this is taken care of and finished quickly. It has already been a full month..
Andrea Groh
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