Vail always stands as my favorite destination, yet...

Vail always stands as my favorite destination, yet this Mariott location somehow manged to turn this trip into my worst experience. We arrived around 1:20 am and the check-in process was very tiring & the person at the front desk (Aren) was not at all helpful. When she finally checked us in, it was almost 2 am. she had absolutely no clue where the villa s are and does not even know how they are numbered. After searching for the room in freezing cold, when we finally called the front desk , she answers back saying she usually doesn t work here and cannot help us. Also, there is Not enough parking available on-site. Ended up parking in a handicap spot as per her instructions again. Would not recommend this place if you are looking forward for a peaceful vacation.