Dee Dee's Den

Review of NTTA

At this time, I'm providing 1 .

At this time, I'm providing 1 .
I have put in over 7 hours on two different evenings going through every payment and transaction since I reopened my toll account in 2016.

I have paid $400 plus ZIP CASH, and $250+ regular tolls since 6/11/2019. I have not one but two pending AUTO CHARGES of $40 as of 8/11/2019. NTTA? How can one be charged when the first hasn't cleared? Why am I still being charged after not being on the toll roads for over a week already, and counting.

Well, the excuse "without" proof that I keep receiving is that the "SYSTEM" is taking tolls out from 2018... March, April, May, June, July, August, September, October, November, December of 2018...... BUT IT'S AUGUST 2019 and I've paid collections and ZIP Cash bills back in June 2019. You mean to tell me with $650+ paid, it never included March 2018 - December 2018? Those charges just decided to go into hibernation UNTIL I put more money into my account? I have made so many payments, along with their auto charges til I fear checking my account each day because it's been a new charge every 2 or 3 days since setting up auto pay, and none of it is going to current tolls. The "system" is reaching back to 2018 for charges? How/why?

All I have asked here was to SHOW me where none of my numerous payments went towards these dates/transactions? If you can charge me for it, surely you can take time to explain how this has not already been paid for when I've paid all the invoices you had on file, so why would there still be charges deducted from 8-10 months ago? Let's compare notes. Show me. I'll be waiting in the parking lot for you all to open at 8am. This is wrong on so many levels. (8.12.2019, 6:35am)