R

Royal Investments

4 years ago

This getaway was highly disappointing. I'm coming ...

This getaway was highly disappointing. I'm coming from Vancouver, I heard that this was the best spa in Canada. To my surprise , It was very disappointing how Spa Nordic Nature really handled my situation. Before the night was done ,I was going into the change room with my friend to finish my relaxing night. I was in TOTAL SHOCK.The lockers were MOSTLY ALL OPEN except other people's locker including my friend were still closed. My locker was 301 and it was open!! ALL my belongings EXPOSED , PURSE OPENED, and my Belongings DISPLACED and missing MONEY. I DID not leave my LOCKER OPEN, When I proceeded to ask the employees that were downstairs in the change room why my locker was open , she literally said I DIDN'T KNOW SOMEONES BELONGINGS WERE IN THERE. They were not mindful of my security and quite frankly it was an invasion of privacy. I AM VERY UPSET. I proceeded upstairs to speak to the manager and he told me he would INVESTIGATE THIS MATTER and ASSURED ME he would call me back Monday. I still have not received a call or an email. Spa Nordik has an Obligation to ensure the safety of consumers belongings by giving us our own Lock wristband. Incidents like this SHOULD NOT happen whatsoever. I would not recommend bringing any of your expensive belongings because even with its guaranteed Locker Rules. Your never safe. I will not be back to this place AT ALL.

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