nicollette curtis

Review of Hilton Longboat Key & Holiday ...

Overall the experience was pleasant. Room was clea...

Overall the experience was pleasant. Room was clean and pool was very nice. Coming from a state where masks aren t enforced, My mom and I sometimes forgot to wear our masks in the lobby area. Paul was NOT so friendly in reminding us to put our masks on & gave extreme attitude. That s no way to treat your guests. We chose this hotel because we thought there was complimentary shuttle service and use of beach chairs (as listed on website) and both are no longer due to covid. Daily room cleaning was also something they don t offer due to covid. Rooms were only cleaned after you check out. We didn t catch their names but the couple ladies that helped us at front desk were very friendly and more than willing to help us with whatever our needs were. Thank you :)