Lindie Young and beautiful Review of Embassy Suites Hotel - Downtow...
I went to Portland for a girls night out and we ha...
I went to Portland for a girls night out and we had booked this hotel. We got a city view suit with two queen beds. They did not inform us at check in that the water main broke. When we checked in the water worked. Then we went out didn't get back to the hotel till late that night. All the front desk told us the pool was out of order. We went to the room the water was not working. The front desk would not answer there phones after calling four times. Went down they apologize said the water main was broke would not come back on till 6 am. It was 12 at night right then. First they said they would give us half off the room. Then we couldn't use the toilet at all. And there was no places around the hotel that were open. Then I went back to the front desk I asked why they didn't tell us a upon check in that water would be out? They could not give me answer. All they could due was move us down to the either Hilton but it would be another $200 to $300 for a room there we said no. By then we were tired and pissed off. They gave the room for free. Then also the 24 hour gym was close when they said it was open. Also in the morning there was a weird smell coming from the air conditioning and also the hall way smelled funny. And the pillows were flat as paper and the beds were very hard. The only thing good thing about this hotel was breakfast. I will never stay at the embyess Hilton in Portland again.
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