When I called to make my appointment, I was told t...

When I called to make my appointment, I was told that the calendar was wide open so I chose 3:20 pm. I get there and I am told there is 1 hour and 45 minutes wait. I waited around and an hour later, another service writer contacts me (because Timmy left at 4 pm) an hour later and tells me that they can't expedite the oil change any faster and asked if I wanted to reschedule. Really??? I was there an hour already and do you really think a customer will reschedule? The worst part of this is that David McDavid Honda has started to shortchange your customers on the level of oil you put in your cars. The first time it happened was several years ago when at 40% to go (according to my gauge) to the next oil change, my car started to smell funny and then the red oil light kept coming on. My husband checked the oil level and there was none in there. Took it back and got the GM involved and she told me that there may be something wrong with my engine. I leave my car for half the day and they tell me they couldn't find anything wrong with my car - just that you all didn't put enough oil in. Since then, I have had to have each one of your service writer open my hood to show me where the oil level hits. You STILL can't get it right because your digital reader that states you are putting 4.5 quarts is INACCURATE. I had to tell the service guy to take my car back and top it off like any other places I would go to make sure the oil level is correct. I bought my car there and I will be purchasing another car - most likely in the next year. With all the hassle I've received, I don't think I would purchase another car or even refer you all to anyone I know.