The lights are great but the customer service is t...

The lights are great but the customer service is terrible. I emailed them 11 days ago and have not received a response. I paid $95 for next business day shipping, because both of my headlights went out, and it took 4 days to get to me. That seems ridiculous to pay that much and have it take 4 days.

Update: They finally contacted me and refunded the shipping 14 days after the email.