Ali Irshaduddin

Review of Revere Hotel Boston Common

Booked 2 rooms for 7 people for a bachelor party.....

Booked 2 rooms for 7 people for a bachelor party... drove in after 5 hours and got one room at 4pm. I was told i would get my second room shortly when a supervisor would inspect it. Got the second room at 7:15 pm when i kept going back to the desk to ask for the room. We are 7 people in one room who had multiple reservations cancelled for the night because we couldnt get acommodated.
Trainee at front desk : that was my supervisor who just walked by you so we can release the roon
Me: ok fantastic
Trainee: *pointing at couches and in sarcastic manner says* well you can go wait over there.

Extremely rude and did not apologize once for the delay and felt like she was doing us a favor.

Customer service - 0
Rooms - 4/5

Modern rooms that look good but defintely dont want to have another conversation with the front desk.