beth hall

Review of South Shore Marine Services

Wish I could give Zero Stars .South Shore Marine s...

Wish I could give Zero Stars .South Shore Marine sold one of our boats on a broker trade. They flat out lied to us to earn the opportunity of our sale. We paid $20,000 for storage and winterization charges in the winter of 2014-2015 for 2 boats. When we asked about a reduced brokerage fee in the spring of 2015 because of all the money we spent that winter, they said it was negotiable and they would work with us when they sold the boat. The boat sells and they refuse to budge on the fee. The fee was $10,000. There were numerous issues through the sales process that I believe stemmed from lack of experience or maybe a lack of caring. The website was never correct for the information about out boat. For an entire month after a contract fell through on our boat they had a banner on the website that said "sale pending" I believe this would detour people for looking at our boat. They lost a great customer that would have frequented their establishment for many years. They also lost the opportunity to sell our 2nd boat, which sold in record time, by their competitor. They also lost the opportunity to broker the sale of our recently purchased boat. Not a business I would recommend to anyone.