I'd like to leave a zero star if possible. The lad...

I'd like to leave a zero star if possible. The lady at reception is hopeless. She tells everyone just go online for any enquiries. Then what's the point this office is still open? They can just label a paper on the window screen saying: just go online.....lol

Besides, the lady was quite rude as well otherwise I won't leave such negative feedback.....

I just asked a basic, general and fundamental question and she ignored me straightway and told me to do online to kick me out....why the earth we are working so hard to pay huge amount of tax that to feed people like her?how come she's getting employed from immi?Australian Government you need to do something