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Michelle Moraes

3 years ago

It s a beautiful hotel, at check in the gentlemen ...

It s a beautiful hotel, at check in the gentlemen said he was upgrading our room from the king w/ ocean view we had to double queens w/ ocean view. We really appreciated that. But everything in the room was broken, the tint on the windows, the mini fridge, the screen in the bathroom, the shower drain did not drain causing the shower to almost overflow, the AC hardly cooled, and the door to the balcony. For 300 dollars a night I would have looked over all these issues if the AC worked, I woke up sweating in the middle of the night due to the AC shutting on and off. I will probably choose a newer hotel when back in Miami next time.

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