Went there and they destroyed the order 4 times. 2...

Went there and they destroyed the order 4 times. 2 supersonic breakfast burritos without onions or jalapenos. 2 chicken jr sandwiches, 1 breakfast toaster with 1 medium tatertot and 1 large tatertot. After the 4 times I went in and directly spoke to the manager in which she said she would replace the whole meal free next time I came in because I'd been there for over a hour. She took a receipt and a piece of paper wrote it all down including my name and phone number. Went today to get it and they said oh we dont have it wrote down so we cant help you.