J

Review of Mercedes - Benz of Arlington

I purchased my benz from here in 2017 and was blow...

I purchased my benz from here in 2017 and was blown away at the level of customer service I received. Just about everyone in the sales department is attentive and honest. So the 2 stars has absolutely NOTHING to do with sales. And EVERYTHING to do with the service department. I've had my car serviced here twice since the purchase of my vehicle and I will not be returning. The communication is horrible and the information they provide regarding service time is misleading. If the service technicians and porters spent more time focusing on actual work, instead of lolli gagging around and gawking at the women that come through there, then perhaps they can get some work done. I'm thoroughly disappointed. Mercedes Benz of Alexandria - here I come.