I call for a prescription never get refill till I ...

I call for a prescription never get refill till I go down and get it they get a fax they lose it if another place needs a fax it can a 2week notice they still don't receive it the girls in back never answer the phones the just sits there and let's it ring she can only do one thing at a time love Dr Dana and Dr Hartman but the staff are rude all but one short little lady that sits next to the red haired lady and checks people in she's a sweetheart.