Tony Newland

Review of Momentum Wealth

Terrible service, terrible communication and won't...

Terrible service, terrible communication and won't answer your calls if they think you're complaining. I only had an enquiry and wanted to speak to someone. Didn't happen.

In reply to the owners reply, privacy ruling was never discussed or "previously explained" and doesn't even apply in this situation. Assuming why I was calling is another error. As mentioned, I called to make certain enquiries. Everyone has just assumed I was complaining and gone on high alert and keep making assumptions as to what was happening not what really was happening. I've never dealt with a business that is so quick to go on the defence and make so many assumptions when I have only spoken to the receptionist. I was informed that I'd receive a call the next day - never happened. Definately wouldn't invest my money here.