Chase Robertson Review of The Roundhouse at Beacon Falls
The food was good but the service was atrocious. W...
The food was good but the service was atrocious. We ordered a few beers at the time our meal was served and the waitress didn't come back until we were almost completely done and it was to tell us that they didn't have the beers we ordered. We told her to just forget it, we were basically done eating.
It took at least 10 minutes to bring us our check. I split the bill myself because apparently splitting a meal by seat is just far too difficult for restaurants in Beacon. Division is hard. I handed the waitress two credit cards and literally wrote on the receipt the last name on the card and the amount. I could not have made her job more simple than if I swiped the cards myself. After 15 minutes she comes back and she had split the bill in half.
I cannot imagine how long it would have taken to have this error corrected and so we just decided to leave. I doubt I'll return.
Comments: