Poor customer service skills.Please don t waste yo...

Poor customer service skills.Please don t waste your time with them.I went there to repair my power washer but was accused and blamed for damaging my own equipment so that warranty won t cover the repair.The repair cost was more than a brand new equipment.
I was told that they work by what they think ONLY.
They told me that the equipment was damaged in purpose .
What a great liars.Explanation by what they think with no reasonable grounds,didn t make any sense to me.When I asked them why repairing it cost more then brand new one.They told me that it is going to cost 1 million dollars if they were to assemble power washer here with parts ordered.
We live in a time of advanced technologies.