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Anna Francesca Baric

3 years ago

My husband and I together with my sister checked-i...

My husband and I together with my sister checked-in in this hotel few days ago and stayed for 5 nights. The hotel is conveniently located in Langham Place mall and outside is the market area. The hotel is very cosy, the carpet is immaculate clean and they make sure that the room is spotless every time they do housekeeping. We find all the staffs are very professional, from the porter to the manager. Me and my sister complained regarding a rude taxi driver and the manager assisted us by submitting a report. Also when we missed a message from the day tour that we booked, the hotel left a letter in an envelope to let us know what we've missed. Also the awesome thing about this hotel is that they have a complimentary phone for you to use to call in Australia and other countries they cover. We used the phone to navigate around the area for our convenience. We've tried their mother's day special buffet for $71 each person and it was worth it. They have all seafood area and some buffet areas where they can make your noodle soup. The dessert is also hard to resist especially the chocolate fondue and gelato ice cream. I will highly recommend this hotel and will definitely come back again.

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