Something isn't right -- room service and the rest...

Something isn't right -- room service and the restaurant are both gone despite there still being ads for both in the lobby.

My room is lovely and seems well-maintained.

Staff has minimal knowledge of the area's restaurants, so you'll need to do some research.

The club lounge is only staffed for breakfast and evening snacks. Club-level room keys don't always work for access, even though the room is supposed to be available at all hours.