He stayed at this hotel on October 12-14, 2019. Be...

He stayed at this hotel on October 12-14, 2019. Before that, he stayed several times and everything was fine. But this time, in the fall of 2019, you have no idea what kind of ambush it was. Passenger elevators are broken. Everything. And it was necessary to somehow go down from the 8th floor and rise back. There are no stairs for this.
Had to use a freight elevator and it was a nightmare. Not only because of its appearance, sound, location, but also because the entire load of a multi-story hotel, including maids with their weak carts, fell on this elevator. Sometimes it turned out that in order to go down to the first floor one had to first climb 26 (or whatever was the last one). The wait could be ten minutes. In general, it is extremely bad. And while the hotel staff somehow did not really move to correct the situation. That is why the rating is low despite the fact that the rest of the level of service has not deteriorated.