Katie Ratkowski

Review of SSM St Joseph Health Center

TLDR: Horrible wait times, communication, and ER d...

TLDR: Horrible wait times, communication, and ER doctors are contracted externally and out-of-network.

I only have experience with the emergency room, which was not good. I had to wait two hours in the waiting room and three more in the hospital room. The nurse was friendly but got my vitals and never returned. No one checked on us or gave us any idea of timing. The doctor spent less than five minutes with me, and they we had to wait longer. By the time it was said and done, I spent almost six hours in the ER with less than 10 minutes of communication.

After the bad experience, I received a bill, in addition to my copay, for the doctor because he was contracted by another company. I purposely chose an in-network hospital, and I have no control of the only doctor on staff. Currently fighting that with my insurance.

If at all possible, make 15 minute drive to anywhere else.