The reps and office support are very helpful. The ...

The reps and office support are very helpful. The plan, not so much. Turns out they were only supposed to pay $20 towards a cleaning and crown, and then didn't even pay that. I took the lower plan knowing I might pay more, but it didn't hold pre-existing conditions against you, and didn't have any caps on treatment, but then not to pay anything? Might as well not have it.