Buyer beware! Called and requested a manager to fi...

Buyer beware! Called and requested a manager to find out if this dealership could beat another dealership on a used vehicle. Short version was advised yes they can, come in and will beat the price. Most importantly I WAS supposedly talking with a manager who MADE the financial decisions. This is the part that infuriates me, as I am fine if a dealership can t make a deal financially, but don t lie to someone! I specifically requested a manager to avoid a situation just like this one!

Show up at dealership, ready to do deal. No one knows what I am talking about and the supposed manager was NOT a manager at all! Drum roll......he is a Salesperson. (Ta-da!)

After 4K was added on to the car, AND my trade reduced by 3k, we were suddenly 4K higher Otd! I was told by the real manager to take it up with the sales guy you spoke with and dismissed.

To finish up the day, I missed out on the OTHER certified car. It sold at the price I was quoted to another customer.

Lesson learned....always get in writing from manager. Bigger lesson, buy from Carvana where there are 1.no dealer add ons 2. No doc fees and you can return the car in 7 days.

Checking out previous 1 star reviews this dealerships solution is to apologize and offer a phone number so you can waste more time hearing them say Sorry for your experience.

Meanwhile I am out a great automobile (other dealership), there should be hearty fines for dealerships doing this type of b.s.