D Pham Review of Crowne Plaza New Orleans
First off - I woke up with bedbug bites so BEWARE!...
First off - I woke up with bedbug bites so BEWARE!
The location was good, and that deserve one star, but the service and security was horrible! I couldn't believe what happened! I went out and when I came back my key card didn't work. I went down to the front desk, gave my room # and was told that wasn't my room; and that no one was in that room. I was given another key card and another room number AND I WALKED INTO SOMEONE ELSE'S ROOM!!! I COULD NOT BELIEVE THEY WOULD GIVE ME THE KEYS TO SOMEONE ELSE'S ROOM! That made me incredibly frightened of who else would access my room with all my stuff. Is this security breach even legal?!?!
When I finally checked out I asked for my bill and was told I didn't have a bill because I owe nothing. And then when I checked my credit card - sure enough there was a charge that I certainly did NOT incure. I can't believe the incompetence of this place! Don't stay here unless you're ready for trouble.
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