My husband and I went to get a COVID test after ca...

My husband and I went to get a COVID test after calling and checking that the test will be free for both of us. We drove for an hour since we were told we can get the COVID test done for free. A few months later we just got a bill for my husbands COVID test that we were told it was going to be cost free. After contacting the facility multiple times we were told that someone will get back to us, it has been a week we called again and left a voicemail and still never heard back!