Amira Rida

Review of Hounslow and Richmond Communit...

They are very difficult to work with, staff told m...

They are very difficult to work with, staff told me you have just 2 weeks to make an appointment after receiving their letter, then they cancel your doctor's referral. Every time I call I get a different story from staff, they seem to like to give reasons why they cannot help instead of finding a solution - it's like they are paid to stop you getting access to care. I feel bad for all those senior citizens trying to get help to improve their health. Close this place and open a much better group in their place where their actions match their words (= integrity) and the service is to help people! There are wonderful doctors in Richmond this place is letting everyone in Richmond down.