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Sahin Raj

3 years ago

I would not suggest, as a resident I am facing a l...

I would not suggest, as a resident I am facing a lot of problem that they are not willing to help on. once you sign your lease they are not going to help you at all. Photos of these apartment looks good but when you move in you will see its an old property and need many fixes which they don't do.
When I moved in there were mice problems in my unit and I even shared dead mice picture form my room to them and they came to solve it after 3 days.
Their dishwasher is also designed in a way that even if you don't use it the water from sink backs off and stays in it and stinks, I called maintenance guy and he said its a problem with the design and cannot be solved.
Now I have an issue with the ceiling noise which come from upstairs as the floor is old and make noise when people walk upstairs I called and open maintenance request on their portal but they closed it without even looking into the issue and when I called they are not willing to even diagnose the cause and said me to move to another apartment with the fee of $300. They are not helping by any means.
They are not even giving any contact information of the property owner or person who is responsible or can help.
Once you sign the lease you are trapped you can't do anything except paying fees for termination of lease of move fee.
VERY DISAPPOINTED.

I have posted the above review 2 weeks before and the management called me and told me they will work on it and also told me if I can take the review back so I did but even after that call they didn't reach out or try to resolve the issue with the noise comming from upstairs.

I called 3 days back again to see what happend and Leslie Lax told me that she is going to put note on her table and will get back to me the next day but same the next day she didn't called me or did anything then I called again and she said she will be comming next day to check the problem but again yesterday she didn't showed up or even followed up on the issue.

Management is not helping with any issue and are very bias.

I would not recommend this property to anyone. Please be aware.

I will now need to go ahead and take help from authority from the county department hope that works.

VERY DISAPPOINTED.

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