Latifah Jones-Wilder

Review of Casino Fandango

The service in the Paradise Grill in the Fandango ...

The service in the Paradise Grill in the Fandango Casino was awful. So slow and all we ordered was breakfast food and sandwiches. How do you bring out a chicken and steak sandwich before eggs and French toast. The lettuce on the sandwiches was brown. We had to box the food and take it to go. We asked for seperate checks, which we did not get. We go to the register you have two woman working but one can't do anything including seat the line of people waiting. We ask to split the check she says she can't do it go find the waiter. We asked for the manager they said he was around somewhere. We found the waiter got the check split. A man walks up in shorts and she says Shelby I asked if he was the manager he says yes. We tell him about the service, he says "Oh you should've asked for me" We did ask for you. I tell him about the lettuce being old and brown he says "Oh well I just had a salad and mine was fine". Is that the proper response for your customers? He offered no assistance and walked away. Also no where is it appropriate for you to rudely say where are you from because you dont understand someones accent. We will NEVER dine at the Paradise Grill again. AWFUL service and rude staff.