A bad service, the agent asked me to take a leave ...

A bad service, the agent asked me to take a leave from my work to view few villas at west yas, he arrived 20 minutes late then said that the keys are not available and promised me to get in touch the next day for more options, and now it's been 6 days without any response either by phone or whatssap, even the company manager did not call back when I made a complaint.
At least show respect to clients

Very bad service, the person spoke to me and Georgian promised me more
Villa, when I arrived, and made me take a departure from my work, he apologized and told me that the keys are not available, and he promised me to speak to me, and of course, five days passed, there was no response on a mobile phone, or a WhatsApp, not even an apology.
Of course I spoke to the company and did not explain it to them and the story, of course, it did not cost anyone to take risks until he apologized.