Horrible horrible company and service.

Horrible horrible company and service.
Going to consumer affairs.
Bad reviews here reflect my experience also.
Dont bother with backwards and forwards discussions as it only leads to more stress with the same result.
Save time and go to consumer affairs.
What their doing needs to be stopped.

Read for my experience....

Needed Help with getting replacement or repair on item brought from Global beauty.
I've purchased my item some years ago. The portalux machine.
I've got a suspected blockage in the pipe of the hand piece.
Have asked for repair but they dont do it as they don't have spare parts.
Only offer is to purchase as new.
I dont want to as I'm not even sure if my diagnosis if the problem is correct.
I asked what their return policy is and they dont have one.....
I cant replace this item anywhere as appears exclusive to global beauty.
I have lost $1200 currently and will continue week by week until amended.

I purchased machine for over $20,000 and it is now useless.

Have tried to disuse with them over 1 week period. Via phone text and email. My husband also called. They are friendly but unhelpful and have left me with no choice but to take further.
Will be seeking compensation in loss if earnings. Will take this as far as I need to.