Angela Gomez

Review of Vandergriff Acura

I came into this place because I saw an ad online ...

I came into this place because I saw an ad online that showed only this dealership had almost a thousand dollars off on a vehicle I was looking at. I called inquiring and was transferred to some guy named Kenny... i drove their and when I got there ut was obvious that they advertised the lower price from their competitors in an effort to be misleading just to get people into the door. Bottom line, he ended up trying to sell me an overinflated Acura RDX and then when we talked about pricing I told him that their price was off, and he became agitated and rude with me. I went over to take pictures of the vehicle which when I got there the base price itself was almost $1k more than advertised. As I was taking pics, a guy named Patrick walked by and asked me what I was doing. I Told him that I was comparing the car with what they advertised and how it was a little misleading to a consumer, he then started arguing with me, how is that misleading? I m an educated consumer and I know that. I guess that s what being an educated consumer means.
Kenny then told me that he was a manager.

Vandergriff Acura, debating and insulting a customer, is a surefire or getting them to never come back. For the record, i have a doctorate and two masters. I don t think I m uneducated.

I did end up buying an Acura at another dealership (Hiley) and it was a fabulous experience. They were friendly, respectful and courteous. And guess what? they got my business this time and will get me as a repeat customer several times over and I would highly recommend them over vandergriff.