Nice hotel. We had a few small issues i.e the safe...

Nice hotel. We had a few small issues i.e the safe not working and we didn't have a 'do not disturb' sign. Not major things but we reported them and the sign took a while to come and the safe was never fixed, so we locked our stuff in the suitcase in the end! We also asked the staff for some help with getting to a football game and three different staff members could not help us in any way.
However, we used the hotel bar which had a very nice setting. Our room was spacious and the bed was very comfortable. The guys out the front of the hotel helping to get taxis were very helpful.