Dheeraj Bhaskar

Review of fedex world hub

FRIENDS, CHOOSE ANY OTHER SERVICE NOT FEDEX FOR IN...

FRIENDS, CHOOSE ANY OTHER SERVICE NOT FEDEX FOR INTERNATIONAL SHIPMENTS. Fedex might look lower cost, but they will end up making you pay more at customs and cause you so much PAIN while handling your shipment.

Fedex for international shipments is the worst experience.

Their kyc department (outsourced to cogent e-services) is the reason for this.

Cogent team made me jump around in circles for more than a week (8 days) to get kyc done. Their agents are not clear on what needs to be done. Each agent asks you for different documents, declarations, emails, etc. I resent documents so many times. Their agents can't even speak in English properly, they switch to a village accent Hindi. While all of this was happening, I was paying warehouse charges at customs as my consignment was stuck.

I hate them for the amount of agony they've caused me. I'll not choose fedex international or any company that uses cogent e services. I HATE their services a lot.