Job was a replacement of some windows at an invest...

Job was a replacement of some windows at an investment property. I don't live there so I needed a heads up that the crew was en route to meet with them. They gave me adequate notice. Showed them the windows. They reconfirmed the specifics of the order and took it from there. Called me later in the day when they were 30 mins from completion giving me time to get there so I could review. Showed me all the features of the installed windows and pictures documenting the deterioration of the sills which they replaced. New windows look phenomenal. Hope the windows are as high quality as the install job.